Last updated: 15 July 2026
Something not working, or a question we haven’t answered? We’re a small team and we read every message — email us and we’ll get back to you.
Get in touch
Email support@achordion.app for anything at all — a bug, a feature idea, trouble signing in, or a billing question. It helps to include what you were doing, what you expected, and what happened instead.
Common questions
I can’t sign in or forgot my password. Head to your Profile and use “Email me a reset link”, or request one from the sign-in screen.
A charge, upgrade, or cancellation. Band subscriptions are billed through Paddle. See the Refund Policy for how cancellations and refunds work, or manage billing from your band’s settings.
Privacy or my personal data. See the Privacy Policy, or email support@achordion.app.